About Us

We are a non-profit educational training organization serving Polk County, FL. We provide various certification trainings as well as free non-certification trainings.

Our History

  • 1985 Began teaching CPR in greater Lakeland, FL.
  • 1988 Funded by Polk County Commissioners to expand services throughout Polk County, FL.
  • 2002 Began teaching Automated External Defibrillation (AED) Training to non-healthcare courses.
  • 2011 Started offering Hands Only CPR (Check, Call, Compress) classes to community.
  • 2012 Initiated “Hands Only in Our Schools”.
  • 2015 Citizen CPR celebrates 30 years!

Meet The Team

Lizette Batterton

Lizette Batterton

Finance Manager, Treasurer


Every great operation is only sustainable with efficient and effective financial management.  With over 20 years of financial management in her background, Lizette brings a sense of urgency to both our customers and our board of directors when ensuring that we have proper billing and transparent finances.  As a non-profit charitable organization, we are accountable to many and Lizette is here to ensure that accountability is top of mind for all involved.

Amanda Rodriguez

Operations Manager


With nearly 20 years’ experience in operations, supervision and management, Amanda is a dedicated leader and takes pride in overseeing all daily operations. Her strong customer service skills and team approach are the perfect tools to use as she works hand and hand with our instructors and clients to ensure each training class is a wonderful experience for everyone involved and leaves participants comfortable with their newly gained skills.  Amanda has a big heart for her community and enjoys serving in it with her family.  She is married with 2 young children and enjoys every aspect of family life.  You will love working with her!

Tina White

Instructor Relations Coordinator, Vice Chairman


Tina has been a Training Center Faculty member with Citizen CPR for the past 12 years and recently joined the Board of Directors. Before retiring, Tina worked for Polk County Emergency Management & Fire Rescue as the Medical Training Officer. She was the lead officer with responsibilities including developing & leading training programs for new employees and, working with the Medical Director to write, revise, & implement local Protocols. As their Training Site Coordinator for all AHA programs (BLS, ACLS, PALS) she was also responsible for employee training/retraining to ensure all personnel were able to recertify their necessary credentials (EMT, Paramedic). This skill set will help Citizen CPR prepare our Instructors for working with our agency while also ensuring they meet the highest quality of standards for certifications. Tina is a welcomed addition to our growing team of volunteers!

Board of Directors

CHAIRMAN
Vacant

VICE CHAIR
Tina White, Instructor Relations Coordinator

Citizen CPR, Inc., Polk County Fire Rescue (RET)

SECRETARY
Kara Bailey, CNS/Chest Pain Coord.

Lakeland Regional Health

TREASURER
Lizette Batterton, Finance Mgr.

Citizen CPR, Inc.

DIRECTOR
Philip Allen, Attorney
Peterson & Myers, P.A.

DIRECTOR
Deborah Denham, Owner

Deborah’s Direct

DIRECTOR
Diane Gibbs
Winter Haven Hospital/Baycare

DIRECTOR
Katy Dumont, Therapist

DIRECTOR
Elsie Moore, Director

Heart of Florida Regional Medical Center

DIRECTOR
Richard “Benny” Luke
Polk County Fire Rescue Chief (RET)

DIRECTOR
Debbra Nussell, Clinical Nurse Ed.
Watson Clinic, LLP

DIRECTOR
Karen Warren (RET)
US Military Intelligence (Navy)

DIRECTOR
Jackie Jordan, Nursing Prof Dev Specialist

Lakeland Regional Health

ASHI and MEDIC First Aid support our communities and workplaces with CPR, AED, and first aid training. Whether you need to meet regulatory requirements or take a refresher course, our programs help professionals and bystanders respond quickly in emergency situations.

Saving Lives with CPR and AEDS since 1985

Interested in certifications and other courses? Check out upcoming opportunities to get certified!