Refund Policy: Written cancellations must be provided within 48 hours of the date and time of the class to receive a full refund. If the refund is processed via a credit card, a $2 processing fee will apply. If written notification is not received within 48 hours of the date and time of the class due to an emergency, and we cannot accommodate you with another class, a 50% refund will be provided.
Rescheduling Policy: You will be charged an administrative fee of $15 to reschedule your class. Any requests to reschedule must be confirmed by a new email registration. If you do not receive a new registration confirmation, you have not been rescheduled for a new class.
No Show: There is NO Refund for no-shows. Student will have to register and pay for a new class.
Tardy Policy: Please make plans to arrive on time. Students arriving more than 15 minutes after class start time will need to reschedule (rescheduling policy applies).
Required Course Materials: Students who come to class without the required resuscitation mask (as outlined in the course confirmation letters) will not be allowed to attend class. You will need to either immediately purchase a resuscitation mask or reschedule (rescheduling policy applies).